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Oracle

Enterprise Application Services

We are Oracle specialists, providing Oracle Applications services for over 14 years. Our Oracle Center of Excellence (CoE) provides highly effective solutions to help our clients optimize their investments in Oracle products. With a large pool of certified Oracle experts, Dibon provides end-to-end Oracle E-Business Suite solutions including implementations, upgrades, and application management services such as hosting, remote DBA, help desk, archive and purge services, and a broad range of other technical services. Our extensive experience in various vertical industries and best practices repository allows us to offer faster solutions to our clients, offering them immediate business benefits.
 
Our long-term product engineering development relationship with Oracle differentiates us from other services providers, giving us thorough knowledge of the product suite complementing our deep domain experience to satisfy our customers’ diverse needs - from implementation and upgrades to solution design, product customization and application integration all the way to guaranteed, cost effective application management and support.
 
With our experience and expertise, customers can also leverage our services to reap the business benefits of Oracle E-Business Suite Release 12. Dibon’s services around Oracle Release 12 enable applications and technology to merge seamlessly, ensuring that organizations can compete effectively in the global marketplace.

We specialize in the discrete and process manufacturing, financial services, and retail industries.

 

Oracle Services we offer  

 

Implementation Services Development ServicesIntegration ServicesUpgrade ServicesInstance ConsolidationManaged ServicesOPM Upgrades

 

Oracle Implementations


With extensive experience across diverse industries and enterprise functions, Dibon is the right partner to add value to your enterprise application implementation efforts. We offer a comprehensive portfolio of implementation services to Oracle Applications customers using any version of Oracle products - 10.7, 11, 11i or R12. Our multi-faceted engineering relationship with Oracle, vast implementation experience, in-depth industry knowledge, and proven global delivery model enable us to provide award-winning implementation solutions to our clients.

 

Our implementation services include

 

Business Process Analysis and Definition
Gap Analysis
Project Management
Conference Room Pilot (CRP) and Prototyping: for transaction validity as per business requirements
Data Conversion and Migration
Production Transition
Rollouts and Parallel Run
Product Training
Post Implementation Audits: Review system set-ups and performance bottlenecks; optimizing performance; transaction purging and archiving

 

Oracle Development Services


As you implement, deploy and use enterprise applications, you may find that some of your business processes are not fully supported. In such a case, you will need to customize your installation to cater to the missing processes.

 

We provide a complete range of enterprise application customization services

 

Customization scoping through Gap Analysis
Building customizations: reports, forms, interfaces
Mapping customizations to new releases and effecting changes in line with business needs
Workflow automation
Bespoke / bolt-on enhanced functionality development
Following the technical standards laid down by the product to facilitate smooth transition to upgraded versions

 

Oracle Enterprise Integration Services


Dibons approach to integration is embodied in the Business Process model, which integrates an organization's internal information systems as well as those of customers, suppliers, and trading partners at a business processes level, through the use of common business objects (based on standards like OAG, Rosettanet, etc.) and business transforms using open industry standards such as XML, XSLTs, Web services, etc.

 

Our differentiators include

 

A history of successful productized integrations: we are The Application Networks Company!
EAI expertise, with years of system integration and project management experience
Relationships with leading EAI and middleware vendors through our strategic alliance programs
Engineering relationships with product vendors like Oracle, Siebel, Agile, Vitria, TIBCO, etc. - gives us the inside edge in integration
Deep industry-specific expertise

 

Oracle Managed Services

 

Dibon delivers Oracle applications and database services (combined as Managed Services) rapidly and reliably by leveraging the "best practices" learnt in the field, coupled with our certified and experienced professionals tending to database needs. Our range of Managed Services covers Application Management Services and Hosting Services. Through our services we help our customers maximize their ROI potential by freeing up their limited IT technical resources.

 

Our services are flexible and cater to the varied requirements of our clients. We have created different service levels to enable complete outsourcing of the Oracle databases and applications. Dibon's ShadowDog™ services provide 24x7x365 proactive monitoring of all Oracle databases and applications at our client's locations, and alert the client about any potential system issues prior to their occurrence.

 

Benefits of ShadowDog™

 

Lower cost over traditional employee-based DBAs
Customizable support to suit individual client needs
Expert Oracle support delivered through a single point of contact
High availability guarantee
Continuity of support
No loss of company knowledge
No training required

 

Oracle Instance Consolidation

 

Dibon's Instance Consolidation seamlessly merges data across various Oracle Application instances, enabling an instantaneous global view of the enterprise, reduced running costs and uniform best-of-breed business processes resulting in better resource utilization, control and feedbacks.

 

Dibon's Instance Consolidation facilitates global enterprise management and visibility, consolidates reporting across the enterprise, reduces maintenance costs and enhances the productivity of the organization.

 

Oracle OPM 11i Upgrades

With over 14 years of experience in the Process Manufacturing vertical, Dibon understands the unique requirements of process industry customers. We leverage our deep functional and technical expertise to provide end-to-end business and technology solutions to Oracle Process Manufacturing (OPM) clients worldwide. Our dedicated OPM competency is powered by a core team of senior functional experts with vast industry experiences ranging from 5 to 15 years. Given our in-depth experience, we possess rich knowledge repositories of previous executions, allowing us to offer to offer our clients, quality solutions at lower costs.

 

For customers on Oracle R11i, Dibon offers an easy-to-migrate R11i toolkit that facilitates rapid migration from GEMMS 3.X & 4.X to OPM R11i, and faster deployment of migrated applications and customer data.

 

Additionally, customers who require an upgrade of their instance to R12 can leverage Dibon’s R12 Upgrade toolkit. This toolkit has been designed to ensure a consistent and quality upgrade with significant reduction in efforts and related costs.

 

The other services we offer include

 

Implementation
Enhancements and Custom Development
Application Management Services
Implementation Audits
Purge and Archival

 

Oracle Upgrade Services

 

As a part of a global economy, organizations today face a host of challenges in managing compliance mandates, competitors, customers, employees, and suppliers. Responding to these challenges calls for a much greater availability of actionable information in ‘near real time’ and a more streamlined view across the business units.

 

With Dibon’s reliable and cost-effective upgrade services, our clients can leverage these new features to their business advantage. Our three-phase upgrade methodology facilitates rapid migration and faster deployment of migrated applications and customer data. It combines the advantages of our reliable NShore™ Model and an offshore option, enabling easier migration of all domain components including customizations, plug-ins, and third party applications

 

A unique feature of Dibon’s upgrade process is its flexibility to cater to the needs of both mid-sized and large-sized companies. Our upgrade services are available in the form of packaged and non-packaged solutions, which depend on the different service levels from which our customers can choose, depending on their requirements and budget.

 

Dibon’s Oracle Upgrade Services include

 

Oracle 12 Upgrade Services Discoverer to OBIEE Migration

Discoverer 4i to Discoverer 10g Upgrade
Other – Version Upgrade, Dot Upgrade